Managed billing and back-office services
A flexible, end-to-end managed service to run your billing, procurement, finance and day-to-day operations — helping you scale, stay compliant and improve profitability without adding in-house overhead.
- Expert operational team
- Process & profit optimisation
- Scalable & cost-effective
Run Your Business with Expert Support
A comprehensive managed service that combines operational management, procurement, accounting oversight and service operations — powered by the NOVACE platform and specialist teams.
Operate & Optimise
Run your billing, orders, services and daily operations with proven processes and SLA control.
Control Costs & Risk
Manage procurement, supplier performance, contracts and compliance to improve margins.
Strengthen Finance
Oversee accounting, reconciliation and revenue assurance for accuracy and financial control.
Scale with Confidence
A flexible, expert extension of your team — from day-to-day support to full back-office management.
Our Managed Services Portfolio
Choose the right mix of services — from a single function to a fully managed, end-to-end operation.
End-to-End Operating Model
A structured, SLA-driven approach to run and improve your business operations.
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Assess & PlanUnderstand your requirements, scope and KPIs
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Onboard & Set UpConfigure processes, access, integrations and governance
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Operate & ManageRun day-to-day billing, procurement, finance and service operations
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Monitor & ReportSLA, performance, costs, margin and service quality
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Optimise & ScaleContinuous improvement, cost optimisation and service expansion
Key Benefits
- Reduce operational overhead and cost
- Improve billing accuracy and revenue assurance
- Stronger supplier and cost control
- Faster service fulfilment and higher SLA performance
- Experienced, certified team (billing, finance, ERP)
- Fully compliant, secure and auditable processes
Delivery Options
Fully Managed
Complete end-to-end operations, including procurement, accounting and service management.
Co-Managed
Work as an extension of your team for selected functions (e.g. billing, finance or procurement).
Build-Operate-Transfer
We set up and run the service, then transition it to your in-house team when ready.
Typical Use Cases
Telecom & IT Service Providers
Managed billing, supplier and finance operations.
Retail & Multi-Site Businesses
Procurement, stock, orders and financial oversight.
Managed & Digital Services
Subscription, usage billing and operational support.
Let NOVACE Run It for You
Get expert, reliable and cost-effective managed services for billing, procurement, finance and operations.